Cookie Policy
Understanding how we use cookies to improve your experience
1. What Are Cookies
Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to website owners.
2. How We Use Cookies
AnchorExchange uses cookies to improve your experience on our website and to help us understand how our site is being used. We use cookies for the following purposes:
2.1 Essential Cookies (Strictly Necessary)
These cookies are essential for you to browse our website and use its features. Without these cookies, services you have asked for cannot be provided.
| Cookie Name | Purpose | Duration |
|---|---|---|
PHPSESSID |
Maintains your session state across pages. Required for login and shopping cart functionality. | Session (deleted when browser closes) |
ae_session |
Securely identifies your authenticated session and enables "Remember Me" functionality when logging in. | Session cookie or 30 days (if "Remember Me" is selected) |
cookie_consent |
Stores your cookie consent preferences so we don't ask you again. | 365 days |
2.2 Analytics Cookies
We use analytics cookies to collect information about how visitors use our website. We use this information to compile reports and to help us improve the site. These cookies collect information in an anonymous form.
The information collected includes:
- Number of visitors to the site
- Pages visited and time spent on each page
- Where visitors have come from (referral sources)
- Device type and browser information
Note: Our analytics are handled through our own tracking system and do not involve third-party services. All data is stored securely on our servers.
2.3 Functional Cookies
These cookies allow the website to remember choices you make (such as your username, language, or region) and provide enhanced, more personal features. They may also be used to provide services you have requested.
3. Cookies We Use
4. How to Control Cookies
You can control and manage cookies in various ways:
4.1 Browser Settings
Most web browsers allow you to control cookies through their settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org.
4.2 Our Cookie Consent Tool
When you first visit our website, you'll see a cookie consent banner. You can choose to:
- Accept All: Allow all cookies for the best experience
- Reject Non-Essential: Only use essential cookies required for the site to function
- See More: Learn more about our cookies on this page
4.3 Disabling Cookies
Please note that if you disable cookies, some features of our website may not function properly. Essential cookies cannot be disabled as they are required for the basic functionality of the site, including:
- Logging into your account
- Maintaining your session while browsing
- Processing payments
- Security features
5. Third-Party Cookies
While we do not use third-party advertising cookies, some third-party services we use may set their own cookies:
- Stripe: Our payment processor may use cookies to process secure payments
These third parties have their own privacy and cookie policies, which we encourage you to review.
6. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the "Last updated" date at the top of this policy.
7. Contact Us
If you have any questions about our use of cookies or this Cookie Policy, please contact us:
- Email: info@anchorexchange.co.uk
- Address: AnchorExchange, United Kingdom