Help Center
Find answers, guides, and support for all your AnchorExchange needs
Frequently Asked Questions
Browse our FAQ section to find quick answers to common questions.
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Getting Started
Account & Settings
Explore Help Topics
Browse curated guides and best practices for managing your AnchorExchange presence.
Getting Started
Create your account and learn the basics of listing on AnchorExchange.
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Create an AnchorExchange account
Step-by-step instructions to set up your marketplace profile.
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Post your first listing
How to prepare photos, descriptions, and pricing for your first listing.
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Verify your email address
Why verification matters and how to complete the process.
Listing Management
Optimise, boost, and manage listings to reach more buyers.
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Manage your listings dashboard
Edit, pause, or delete listings directly from your account.
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Boost a listing for more visibility
Learn how boosts work and when to use them.
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Respond to buyer enquiries
Tips for keeping potential buyers engaged and informed.
Account & Billing
Upgrade plans, manage billing, and keep your account secure.
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Choose the right membership plan
Compare plan benefits to find the best fit for your business.
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View invoices and payment history
Where to download invoices and track completed payments.
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Update account details and preferences
Control your public profile, contact details, and password.
Support & Safety
Stay safe and get support when you need it.
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Report a suspicious listing
How to flag a listing and what happens after you do.
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Contact the support team
Reach out directly for personalised assistance.
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Reset a forgotten password
Steps to securely regain access to your account.