Help Center

Find answers, guides, and support for all your AnchorExchange needs

Browse help categories or search for a topic. Need personalised help? Contact support

Browse our FAQ section to find quick answers to common questions.

Get in touch with our support team for personalized assistance.

Read helpful articles and guides about using AnchorExchange.

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Knowledge Base

Browse curated guides and best practices for managing your AnchorExchange presence.

Create your account and learn the basics of listing on AnchorExchange.

Create an AnchorExchange account
Step-by-step instructions to set up your marketplace profile.
Post your first listing
How to prepare photos, descriptions, and pricing for your first listing.
Verify your email address
Why verification matters and how to complete the process.

Optimise, boost, and manage listings to reach more buyers.

Manage your listings dashboard
Edit, pause, or delete listings directly from your account.
Boost a listing for more visibility
Learn how boosts work and when to use them.
Respond to buyer enquiries
Tips for keeping potential buyers engaged and informed.

Upgrade plans, manage billing, and keep your account secure.

Choose the right membership plan
Compare plan benefits to find the best fit for your business.
View invoices and payment history
Where to download invoices and track completed payments.
Update account details and preferences
Control your public profile, contact details, and password.

Stay safe and get support when you need it.

Report a suspicious listing
How to flag a listing and what happens after you do.
Contact the support team
Reach out directly for personalised assistance.
Reset a forgotten password
Steps to securely regain access to your account.